General Overview
Casino Fiz is a bold and exciting looking online casino with an intriguing fizzy theme complete with sparkly, floating bubbles and a royal blue backdrop. The casino was launched in 2012 and is licensed by the jurisdiction of Curacao. The casino is powered by both Rival and Betsoft software and offers a great range of first class casino games including the very latest and innovative additions such as i-slots, 3D slots and live casino games.
Security is taken very seriously at the casino and you are guaranteed a fair, safe and completely secure gaming experience. Banking options are plentiful and support is available around the clock via live chat, email and by phone.
Fiz Casino Games
The games at Fiz Casino can be played in both the downloadable and instant versions. This is especially helpful for players who do not have free space on their home computer, or, who are logging in away from home. As mentioned above, the casino offers games from two leading software providers, Rival and Betsoft. The home page prominently displays the game selections on offer and the categories include slots games, table games, video poker, live dealer, new games and specialty games.
There are literally hundreds of slots games on offer the basic three reel slots games are a great place for novice players to begin. The selection on offer includes titles such as Snow Wonder and Global Cup Soccer. The video slots are probably the most popular slots games and the games on offer include Moonlight Mystery, Ice Picks and Reel of Fortune. The innovative i-slots and 3D slots offer the very latest in slots fun and you can enjoy a nice selection of these at the casino as well. When it comes to progressive games, Fiz is on the ball and offers a range of progressive slots including the immensely popular Major Moolah, the constantly growing progressive jackpot as well as the name of the latest progressive winner is prominently displayed on the casino homepage.
The table games on offer at Fiz include all of the classics you would expect at a major online casino such as Blackjack, Poker and Roulette. The casino also offers some exciting variations of these games including European Roulette and American Roulette.
When it comes to video poker and specialty games you can enjoy a nice variety of games including Deuces and Joker, Jacks or Better, Keno and Sudoku.
The live dealer casino gives you the opportunity to play some classic casino games such as Blackjack, Craps and Roulette with a beautiful and professional dealer via a web cam and to add to the excitement of this unique experience you can also chat with other players during the course of the game.
Fiz Casino Bonuses and Promotions
Fiz Casino warmly welcomes all new players with an outstanding 400% welcome package. Simply place a first, minimum deposit of € 30 and receive a massive 400% match bonus. The welcome bonus at Fiz Casino can reach up to €6,000! This is undoubtedly one of the most generous welcome bonuses in the market today. As with every bonus offer at the casino be sure to read the specific terms and conditions attached to the offer.
In addition to the welcome bonus there are many other promotions and cash back offers to enjoy at the casino. The casino offers tournaments on a daily basis. There are also weekly tournaments where you can play and earn points for the chance to win a share of the $50K prize pool.
Weekly raffles are held at the casino. Every deposit of 25 casino credits at the casino will earn you one raffle ticket. Every week all of the tickets will be entered into the pot for the chance to win a cashback prize.
Comp points are awarded at the casino for every € that is wagered. One € is worth one comp points.
Once you have accumulated 1, 00000 comp points, you can claim back €100!
Whenever you refer a friend to the casino you will receive a refer -a- friend bonus.
The most loyal players at the Fiz casino will be granted access to the exclusive VIP club.
If you are lucky enough to become a member of the club you can enjoy the many perks that include faster withdrawal times, larger bonuses and cashback offers as well as some luxurious gifts sent straight to your door! Gifts include iPads, iPhones, gadgets and GoPros. Members of the VIP club also receive exclusive and personal attention from your very own account manager who is committed to catering to your personal needs and gaming style.
Payment and Withdrawal Methods
Every transaction made at the Fiz casino is guaranteed to be secure and safe. The casino uses up to the minute digital encryption software to ensure that all of your personal and financial transactions remain completely secure.
To make a deposit at the casino simply click on the ‘Cashier’ tab and follow the instructions. The casino offers a large variety of deposit options including credit and debit cards, wire transfers as well as the popular e-wallet and pre-paid cards such as NETeller, EcoCard and Skrill. Deposits are transferred immediately.
There are slightly fewer options for withdrawing money from the casino. Some of the withdrawal options on offer are credit cards, NETeller, EcoCard, Skrill and Click2Pay. For fraud prevention purposes, before withdrawing money from the casino the first time, you will be required to send in a number of documents such as a copy of an ID and a recent utility bill.
Withdrawals can take up to 15 days.
Transactions can be made at the casino using Euros, British Pounds, the South African Rand, US dollars and Australian dollars. All withdrawals at the casino are subject to a fee of between €10-40. Funds may not be withdrawn if they have a playthrough requirement attached to them.
There is a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal. The minimum amount for withdrawal at any one time is €100. All deposits must be wagered at least one time the sum of the deposit in order for them be withdrawn.
Countries that are restricted from playing at the casino include Canada, Nigeria, Poland, Netherland, Thailand, Israel, Ukraine, Russia and the United States.
Fiz Casino Customer Support
Fiz Casino is well known for its responsive and courteous customer support team. The support staff can be contacted 24 hours a day, 7 days a week.
If you have a question about banking, registering at the casino, specific games or any other issue related to the casino, there are a number of different ways that you can contact the staff. The most direct and instant way is to contact the casino using live chat. Live chat is great as you can receive instant feedback and answers. The ‘Live Chat’ tab is prominently displayed on the casino homepage and by simply clicking on it you will immediately be connected to a staff member.
Other methods of contacting the general support staff are by email: [email protected]
If you have a specific question for the finance department you can email them at:
[email protected]
To call the support staff, use the following numbers:
France: +33(0)1 789 00368
Spain: +34 91 290 1420
Germany: +49 89 2351 4722
International: +1 718 732 0154/ +1 312 818 3446
The support staff speaks a wide range of languages including Dutch, English, German, Italian, Portuguese, Spanish and French.
The casino also has a very comprehensive FAQ section which covers many common queries.
Before contacting the support staff it is a good idea to take a look at the FAQ section and see if your question can be answered there.